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Post by prisila934 on Jan 9, 2024 3:14:12 GMT
Techniques to manage the impulsive customer Facing an impulsive customer demands skill and subtlety. These individuals make decisions based on emotions so clarity is essential when reporting on the issues to consider before making a purchase avoiding customer dissatisfaction or the risk of returns. For that we must provide relevant information without discouraging them. The impulsiveness of these clients can be used in your favor offering temporary incentives such as short discounts or flexible payment options. Strategies for retaining the occasional customer The best advice is to offer Country Email List special offers or discounts to casual customers to motivate their return. These offers can be exclusive to them and valid on their next purchase. Also maintain active communication via email or social media. Inform casual customers about news promotions and events of your company to maintain their interest. Too You can ask them to share their experience and comments. This not only shows interest in your opinion but also provides information on areas for improvement. Tips for dealing with the negotiating client that negotiating spark allowing him to fully understand the temperament of the customer in question. The key is to generate empathy and maintain a solid and constant proposal.
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